Privacy Policy

01Introduction

This Privacy Policy explains how Techealer Infotech ("Techealer", "we", "us") collects, uses, and protects information when you visit techealer.com, submit an enquiry, or engage us for patent paralegal, website development, resource allocation, or digital marketing services.

02Information we collect

We collect information in a few ways:

• Information you provide directly — name, email, company, phone number, and project details submitted through our contact form or email, plus any invention disclosures, brand assets, or other materials you share for an engagement.
• Information collected automatically — IP address, browser type, device information, pages visited, and referring pages, collected through standard web server logs and analytics tools.
• Cookies and similar technologies — used to remember preferences and understand how the site is used (see the Cookies section below).

03How we use your information

We use the information we collect to:

• Respond to enquiries and scope, deliver, and support the services you've engaged us for.
• Communicate with you about your active or prospective engagement, including filing deadlines, project updates, and invoices.
• Improve this website and our services based on how they're used.
• Send occasional updates about our services, where you haven't opted out — you can unsubscribe at any time.

04Cookies and tracking technologies

We use cookies and similar technologies for essential site functionality and to understand aggregate site usage through analytics. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

05How we share information

We don't sell your information. We share it only where necessary to deliver your engagement or operate our business:

• With patent offices and related bodies (such as the USPTO and EPO) when filing or prosecuting an application on your instruction.
• With platform providers we build on or advertise through — including Shopify, WordPress, Google, and Meta — to the extent needed to deliver a website build or ad campaign.
• With service providers who support our operations, such as our form-submission and email tools, under obligations to protect your data.
• Where required by law, regulation, or a valid legal request.

06Data retention

We retain personal information for as long as needed to deliver your engagement, meet legal or regulatory obligations (including docketing and record-keeping for filed patent matters), and resolve disputes. We delete or anonymize information once it's no longer needed for these purposes.

07Data security

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

08Your rights

Depending on where you're located, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain uses of it — including rights under the GDPR for individuals in the UK and EU, and under applicable state laws for individuals in the US.

To exercise any of these rights, contact us using the details below. We'll respond within a reasonable timeframe and may need to verify your identity first.

09International data transfers

We serve clients across the USA, UK, Canada, Australia, and India, so information may be processed or stored outside your home country. Where this involves transferring personal information across borders, we take steps appropriate to the sensitivity of that information.

010Children's privacy

Our services are directed at businesses and individuals capable of entering a commercial engagement, not at children. We don't knowingly collect personal information from children under 16.

011Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.